+255 (0) 784 999 455 | Monday – Friday 09.00 AM - 5.00 PM
Mystery Shopping
Guest review scores are a direct reflection of your property’s service standards. Our team conducts comprehensive quality assessments of operations and procedures to enhance guest satisfaction. By evaluating your business from the guest’s perspective, we identify key areas for meaningful service improvements. We analyze every touchpoint, from the initial interaction to the end of their stay, assessing factors such as response times to calls and emails, room cleanliness, and staff presentation. Our detailed observations allow us to provide strategic recommendations that elevate service quality and enhance the overall guest experience.
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STAY IN TOUCH
- Training: +255 (0) 756 716 496
- Recruitment: +255 (0) 784 999 455
- Team Building: +255 (0) 674 662 967
WORKING HOURS
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MONDAY - FRIDAY
9 AM - 5 PM
LOCATION
- Corridor area, House 94, Njiro Road - Arusha, Tanzania.
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