About Us

Who We Are

Outstanding Solutions Ltd is a human resource consultancy company, incorporated in the United Republic of Tanzania since 2015.

What We Do

We specialize in the hospitality and service industry providing complete HR consulting services, training, and competency development. In addition to staffing and training, we have expertise in project management and coordination.

Our Mission

Our mission is to “Drive Service Excellence” by actively contributing to the growth of East Africa’s hospitality and service sector through the provision of high quality training of local workforce and development and promotion of international standards and best practices.

Our Vision

To be East Africa’s leading consulting company offering complete staffing solutions, in-house training & development, and project management solutions

Our Brand Values

What keeps our clients coming back

Integrity

We stand for honesty, we take pride in doing what we say we are going to do. We do the right thing even when no one is watching.

Service Attitude

We embody a service mindset, going beyond expectations, treating our customers the way they expect to be treated.

Learning

We may not have all the answers but we are passionate about learning, improving, and innovating.

Passion

We take pride in the work we do. We love what we do and why we do it. We love the people we work with and serve.

Our Team

Your project In the best hands possible.

Laura J. Minde

Managing Director & Founder

Laura J Minde is a young entrepreneur born and raised in Tanzania. Growing up from a family that deals with tourism and hospitality, she has acquired business experience in this field from a young age. She graduated in 2008 a BSc. in Food Science and Technology from the Sokoine University of Morogoro, Tanzania and also holds a dual master’s degree in International Hospitality Management from the reference French business school, EM Lyon, in partnership with renowned hospitality educational establishment, Institut Paul Bocuse. Her studies took place in the French’s capital of gastronomy, Lyon, and Shanghai in China. Her purpose in engaging into such advanced studies was closely connected to Outstanding Solutions. Delivering international best hospitality industry practices indeed forms the core of Outstanding Solutions training and educational programmes. Laura is the founder and Managing Director of Outstanding Solutions Ltd. She has been in the business of training corporate staff and management for 5 years and can design courses to meet specific needs and generate measurable results. Driven by the goal of enabling quality and standard excellence, she would be delighted to assist your organisation develop skills, competencies and knowledge.
John Rexford Nzira

Director

John Rexford Nzira is a dynamic leader with immense experience in Human Resource Management, Project Management and Leadership in educational institutions and non-profit organisations. He uses his skills to advise, mentor and execute different projects in areas of social innovation, community development and event management. As a Toastmaster, a Global Shaper and a TEDxMajengo organizer, he has worked with diverse teams of people that have taught him to be adaptable and open-minded. As Director of Outstanding Solutions, Nzira brings his deep expertise of human resource management, training and development that companies like yours can rely on relies for holistic recruitment solutions to ensure the right talent comes to you.
Peter Mugisha

Human Resource Officer & Project Lead
Beatrice Minja

Recruiting Coordinator
Ruth Malela

Human Resource Officer & Administrator