Services
Our recruitment services find top talent for your organization in the hospitality industry. We source, screen, and select candidates who align with your values and objectives, ensuring a seamless process and saving you time.
Our tailored training programs help hospitality businesses stay competitive. We offer courses by industry experts in customer service, leadership, technical skills, and more. Empower your employees for exceptional service and professional growth.
Our team building services enhance teamwork in the hospitality industry. Through workshops, activities, and interventions, we foster collaboration, communication, and a positive work environment, improving problem-solving skills, morale, and productivity. Our experienced facilitators guide engaging exercises for synergy and stronger relationships.
Our mystery shopping services offer valuable insights into the customer experience in hospitality. Trained shoppers discreetly assess touchpoints, providing detailed reports and recommendations to enhance satisfaction, optimize operations, and elevate your brand’s reputation.
We offer project management services for the fast-paced hospitality industry. Our experienced managers plan, coordinate, and execute projects, ensuring timely delivery, communication, and quality control. We also provide marketing advice, event management, and project coordination for hotels, restaurants, and apprenticeship programs.
Frequently Asked Questions
What are your company’s main services?
Outstanding Solutions Ltd (Outstanding Solutions) is a project management and consultancy company, incorporated in the United Republic of Tanzania, providing complete staffing solutions, training, and competency development for Tanzania’s hospitality and service industry. We assist and enable companies to transform their service standards to achieve increased guests’ satisfaction and standards of operations.
Can your courses be customized for my organization?
Yes. Outstanding Solutions LTD offers customized programs to fit your company’s needs. We want to make sure your needs are met, and challenges addressed.
Do you offer on-site training?
Yes. We will come to any location of your choice. Properties outside of Arusha will facilitate our transport and accommodation.
How many participants do your training programs usually accommodate
If training is to take place at your property, then no group is too big or too small. For groups of more than 25 people then we break it up into smaller batches over several days, so no one is left behind.
If training is to take place at a venue of our choice, then a minimum number of participants is 5 and a maximum is 25 putting COVID-19 precautionary measures in place.
I am looking for training in a specific area but I don't see it listed on this website? Does this mean that you don't offer it?
Many of our clients choose us for our ability to design customized training that targets specific objectives. Please contact us so we can learn more about your needs and design a course or workshop that supports the goals of your business.
Do you offer any online training?
We are looking forward to the future of offering this service soon, but for now, we are an affiliate partner to The Answer Is Yes where you will get a lot of online content.
Can you come and give a presentation to our team before buying?
Yes. We are willing to come and give a presentation to your executive team to show just how valuable and beneficial our training can be.
Do you offer training outside of the hospitality industry?
- Training on ethics for the workplace.
- Training on communication skills.
- Training on exceptional customer service.
- Training on sales and marketing.
- Training on business email writing and telephone skills.
- Training on problem-solving skills.
- Training on leadership and management.
- Training on conflict resolution.
- Training on time management.
- Team building and motivation.
- Training of the trainer.