Training on effective communication skills

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The training covers effective communication strategies to enhance understanding and verbal communication with others. The 2 days program will provide you with the tools to communicate clearly and with impact, by improving your verbal and non-verbal communication style, as well as an understanding of your communication styles and how it builds on your interpersonal skills.

  • How to defined your communication goals.
  • Create an open environment for communication.
  • Demonstrate active listening skills.
  • Presentation mastery.
  • Demonstrate an understanding of other people’s communication styles and needs.
  • Techniques to facilitate effective team and meeting communications.
  • Create stronger relationships through powerful communication.
  • Give and receive constructive feedback.
  • Explain why good communication skills are important.
  • Understand one’s and others’ body language in communication.

All persons in direct contact with customers, be it internal and external.

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Course Info

Instructor:

Venue:

Corridor Area, House 94

Duration

2 Day(s)

Fee

Seats

25

ABOUT US

Outstanding Solutions Ltd is a hospitality consultancy company, incorporated in the United Republic of Tanzania, providing complete staffing solutions, training and competency development for the Tanzania’s tourism and hospitality industry.

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