Training on effective communication skills

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Training on effective communication skills

Course overview
What you will learn
Who this is this course for
Comments

The training covers effective communication strategies to enhance understanding and verbal communication with others. The 2 days program will provide you with the tools to communicate clearly and with impact, by improving your verbal and non-verbal communication style, as well as an understanding of your communication styles and how it builds on your interpersonal skills.

How to defined your communication goals.
Create an open environment for communication.
Demonstrate active listening skills.
Presentation mastery.
Demonstrate an understanding of other people’s communication styles and needs.
Techniques to facilitate effective team and meeting communications.
Create stronger relationships through powerful communication.
Give and receive constructive feedback.
Explain why good communication skills are important.
Understand one’s and others’ body language in communication.

All persons in direct contact with customers, be it internal and external.

Course Info

Instructor:

Venue:

Corridor Area, House 94

Duration

2 Day(s)

Fee

Seats

25 ABOUT US

Outstanding Solutions Ltd is a hospitality consultancy company, incorporated in the United Republic of Tanzania, providing complete staffing solutions, training and competency development for the Tanzania’s tourism and hospitality industry.