Training on business email writing and telephone skills

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Are you looking to improve your email writing and telephone communication skills? In today’s world, business communication skills are the most important skills in any organization or workplace.

In this course you will learn how you can follow professional email etiquette to improve email writing skills as well as and effectively communicate with your colleagues, executives, clients and co-workers via telephone.


  • Craft powerful emails in business or any professional environment.
  • Format your emails properly
  • Ensure you are better understood in the workplace
  • Get ideas across quickly and efficiently
  • Boost productivity and increase team collaboration through excellent communication
  • Make the best possible first impression verbally and in writing
  • Convey the right message and the right attitude via telephone conversations
  • Horn on your listening skills to make your customers feel listened to and respected

Anyone who wants to improve email writing and business communication skills

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Course Info



Corridor Area, House 94


1 Day(s)





Outstanding Solutions Ltd is a hospitality consultancy company, incorporated in the United Republic of Tanzania, providing complete staffing solutions, training and competency development for the Tanzania’s tourism and hospitality industry.


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