Trainer

• Develop and deliver training programs for new hires, existing staff, and management
• Continuously assess the training needs of hotel staff and design programs that meet those needs
• Facilitate effective orientation sessions for new hires
• Provide on-the-job training and support to employees
• Evaluate the effectiveness of training programs and make necessary improvements
• Maintain accurate and up-to-date records of all training programs and participants
• Stay informed about current industry trends and best practices
• Collaborate with other departments, such as HR, operations, and sales

Working Conditions

• May work in an office or training room, as well as on-site locations such as guest rooms, restaurant, kitchens, stores, outdoors, and public areas
• May be required to work evenings, weekends, and holidays
• Job may require standing for long periods of time and the ability to move around the hotel
• May be required to travel to other hotel locations or attend conferences and workshops
• Fast-paced and can be stressful at times due to the demands of the role
• Requires speaking to, interacting with and animating large audiences.