Sales Manager

Responsibilities

  • Takes responsibility for achieving the on property budgeted sales targets
  • Takes care of all guests when staying or visiting our outlets
  • Assists with the marketing and promotion of the property
  • Attends major functions and events at the property
  •  Ensures accurate and timely reporting on areas of responsibility
  • Meets project and task deadlines set by the General Manager
  • Drives sales for voucher lunches, retail, activities, events and promotions
    in all outlets
  • Identifies new business opportunities
  • Finds prospective clients
  • Promotes and sells products and services to all clients visiting the property
  • Maintains relationships with the supply chain both formal and informal
  • Identifies product improvements from feedback by remaining current on
    industry trends, market activities, and competitors.
  • Utilizes the daily sales reports to manage targets and budget achievement
  • Maintains professional and technical knowledge by attending educational
    workshops; reviewing professional publications; establishing personal
    networks; benchmarking state-of-the-art practices; and participating in
    professional societies.
  • Assist with the creation of the annual sales & Marketing strategy plan.
  • Carry out strategic marketing activities
  •  Review monthly marketing data and make suggestions/carry out tasks
  •  Build and develop relationships with new and existing clients (office visits,
    on-site interactions, regular emails)
  •  Establish, develop and maintain relationships with our sister brands  and key heads of
    departments. i.e Reservations, Front Office, Food and Beverage, Kitchen
    and Housekeeping.
  • Review company branding and Public relations.
  • Carry out client research
  • Design, update and distribute marketing materials including adverts, flyers,
    and posters, etc.
  • Plan and produce marketing materials and collateral
  • Plan and oversee Marketing Materials printing.
  • Plan and oversee catalogue updates.
  • Work alongside Sales Manager and internal and external marketing partners
  • Oversee events and product promotions.
  • Research the viability of local and international trade and community fairs
  • Do anything else within the broad area of Customer Service, Sales &
    Marketing as required.
  • Carry out any other tasks as directed by a Manager
  • Assists in making sure that all guests consistently receive the best service.
  • Pays special attention to sister companies  guest stays to ensure we are delivering the same experience.
  • Conducts site inspections

Minimum Qualifications

Knowledge

● Sound knowledge of the highest level of Sales & Marketing in a luxury environment.
● Sound overall knowledge in the day to day management of the business.
● Sound knowledge of Sales and marketing.
● Sound knowledge of Company product.
● Sound Knowledge of customer care and customer service
● Sound knowledge of social media marketing and presence.
● Sound Knowledge of promotional sales

Skills

● Must work accurately under pressure.
● People skills – tolerance, patience and caring at all times.
● Hosting skills – to promote our hospitality ethos within our property.
● Excellent communication skills.
● Excellent written and verbal skills.
● Excellent attention to detail.
● Excellent sales and marketing skills.
● Team player with a positive attitude and enthusiasm
● Excellent analytical ability.
● Excellent time management, interpersonal & problem-solving skills.
● Excellent customer service skills

Opening Info

Location:

Arusha

Reference No:

OUT 020322

Deadline:

March 7, 2022

Reports:

General Manager

Salary Range

ABOUT US

Outstanding Solutions Ltd is a hospitality consultancy company, incorporated in the United Republic of Tanzania, providing complete staffing solutions, training and competency development for the Tanzania’s tourism and hospitality industry.

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