Operations manager

Responsibilities

RESPONSIBILITIES AND DUTIES:

  • Manage and train the employees of all departments (except finance).
  • Assist Human resource management in interview, hiring, train, empower, coach, counsel, performance, and salary reviews, resolve conflicts, discipline, and terminate as appropriate.
  • Planning of day-to-day activities of staff.
  • Provide customer support and answer inquiries and resolve problems.
  • Ensure that all safety laws and other regulations are followed.
  • Operate the business in line with the budget in close cooperation with Finance.
  • Assist in the planning and managing the procurement (which is done by finance), preparation and presentation of all food and beverages in a safe, sanitary, and cost-effective manner.
  • Implement and manage all company programs to ensure compliance with Standard Operating Procedures which are in place.
  • Overseeing the reservations and sales department and replacing the reservation officer when on leave.
  • Perform any other job-related duties as assigned.

AUTHORIZATIONS;

Is part of the Management Team together with the Financial Manager (and in close cooperation and support of the reservation Officer).

Minimum Qualifications

Education Level and Work Experience:

Operational manager has preferably a bachelor’s degree in hotel management and at least a 3 years working experience in a similar position.

Required Skills:

  • Excellent computer skills
  • Current knowledge legislation and
  • Plan and work in a structured and above all trustworthy and honest
  • Fluently in speaking and writing English and
  • Excellent communication
  • Drivers License.
  • Team worker
  • Strong managerial skills

Opening Info

Location:

Mto wa Mbu- Manyara

Reference No:

OS22-1508

Deadline:

August 22, 2022

Reports:

Chair Man

Salary Range

ABOUT US

Outstanding Solutions Ltd is a hospitality consultancy company, incorporated in the United Republic of Tanzania, providing complete staffing solutions, training and competency development for the Tanzania’s tourism and hospitality industry.

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