Operations manager



  • Manage and train the employees of all departments (except finance).
  • Assist Human resource management in interview, hiring, train, empower, coach, counsel, performance, and salary reviews, resolve conflicts, discipline, and terminate as appropriate.
  • Planning of day-to-day activities of staff.
  • Provide customer support and answer inquiries and resolve problems.
  • Ensure that all safety laws and other regulations are followed.
  • Operate the business in line with the budget in close cooperation with Finance.
  • Assist in the planning and managing the procurement (which is done by finance), preparation and presentation of all food and beverages in a safe, sanitary, and cost-effective manner.
  • Implement and manage all company programs to ensure compliance with Standard Operating Procedures which are in place.
  • Overseeing the reservations and sales department and replacing the reservation officer when on leave.
  • Perform any other job-related duties as assigned.


Is part of the Management Team together with the Financial Manager (and in close cooperation and support of the reservation Officer).

Minimum Qualifications

Education Level and Work Experience:

Operational manager has preferably a bachelor’s degree in hotel management and at least a 3 years working experience in a similar position.

Required Skills:

  • Excellent computer skills
  • Current knowledge legislation and
  • Plan and work in a structured and above all trustworthy and honest
  • Fluently in speaking and writing English and
  • Excellent communication
  • Drivers License.
  • Team worker
  • Strong managerial skills

Opening Info


Mto wa Mbu- Manyara

Reference No:



August 22, 2022


Chair Man

Salary Range


Outstanding Solutions Ltd is a hospitality consultancy company, incorporated in the United Republic of Tanzania, providing complete staffing solutions, training and competency development for the Tanzania’s tourism and hospitality industry.


Ownership Accountability & Actions

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