Take overall responsibility for Food & Beverage department in the absence of the Director of Food & Beverage
Monitor Guest feedback in relation to service, products and promotions and reviews according with Director of Food & Beverage
Oversee all training activities of Food & Beverage department in conjunction with Training Director
Review and control the weekly payroll and overtime sheets and monitor according to budget
Consult all outlet managers on operating requirements and quality standards
Be proactive during service peak times maintaining a highly visible profile in outlets
Assist Director of Food & Beverage on reports, forecasts, budget, marketing plan, festivals and special promotions
Interview candidates for Food & Beverage service vacancies
Suggest FF&E replacements or additions
Work with accounts department to oversee physical inventories, analyze specialized reports, slow moving items and low stock list and productive norms.
Keep informed of completive trends, new products and legislation
Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
Comply with the hotel environmental, health and safety policies and procedures
Minimum Qualifications
Proven food and beverage management experience.
Up to date with food and beverages trends and best practices.
